The Service Status Page where we will keep you up to date on any current known events, both network outages and scheduled maintenance, which may affect your Catchpoint Services.
Resolved -
This incident has been resolved.
Sep 10, 09:49 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Sep 9, 23:17 EDT
Update -
We are continuing to investigate the issue and seeing some improvements. We shall keep posted with further updates.
Sep 9, 22:53 EDT
Update -
We are continuing to investigate this issue.
Sep 9, 22:22 EDT
Investigating -
We are aware of an issue affecting test runs on EMEA nodes. This may impact your test data collection. Our team is actively investigating and working towards a resolution.
Sep 9, 22:05 EDT
Resolved -
This incident has been resolved.
Sep 6, 12:30 EDT
Identified -
The issue has been identified and a fix has been implemented. Our users should now be able to update the test properties.
Sep 6, 12:20 EDT
Investigating -
We are currently investigating an issue where our users are not able to make changes to the existing tests.
Please accept our apologies for the inconvenience you might be facing due to this.
Sep 6, 12:17 EDT
Resolved -
This incident has been resolved.
Sep 4, 17:59 EDT
Monitoring -
A fix as been implemented and we are monitoring the results.
Sep 4, 16:13 EDT
Investigating -
We are currently investigating an issue where our users are not able to schedule new tests or make changes to the existing tests.
Sep 4, 15:45 EDT
Completed -
The scheduled maintenance has been completed.
Sep 4, 16:00 EDT
Update -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 15:59 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 12:00 EDT
Scheduled -
Our next release, Tiger, will roll out on September 4, at 12:00 PM ET.
The Catchpoint Portal (portal.catchpoint.com) will continue to be available throughout the rollout, and your tests will continue to run and collect data. During this time, you might encounter the following:
- Individual clients will have a brief time (about 3-5 minutes) where alerts and charts will be inaccessible or delayed while we upgrade our applications.
- The REST API will experience a short downtime of about 15 minutes. The Alert and Test Data Webhooks will continue to operate throughout the rollout.
During the rollout, support tickets may still be filed via the Help Center or email to support@catchpoint.com.
Aug 27, 16:05 EDT