The Service Status Page where we will keep you up to date on any current known events, both network outages and scheduled maintenance, which may affect your Catchpoint Services.
Completed -
The scheduled maintenance has been completed.
Jan 20, 16:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 12:00 EST
Scheduled -
Our next release, Afterglow, will roll out on Tuesday, Jan 20, at 12:00 PM ET
The Catchpoint Portal (portal.catchpoint.com) will continue to be available throughout the rollout, and your tests will continue to run and collect data. During this time, you might encounter the following:
- Individual clients will have a brief time (about 3-5 minutes) where alerts and charts will be inaccessible or delayed while we upgrade our applications.
- The REST API could experience a short downtime of up to 15 minutes. The Alert and Test Data Webhooks will continue to operate throughout the rollout.
During the rollout, support tickets may still be filed via the Help Center or email to support@catchpoint.com.
Jan 16, 04:09 EST
Resolved -
This incident has been resolved.
Jan 16, 09:29 EST
Investigating -
A subset of historical capture data in the US-West region is currently unavailable. All real-time capture data is working expected.
Jan 16, 01:52 EST