The Service Status Page where we will keep you up to date on any current known events, both network outages and scheduled maintenance, which may affect your Catchpoint Services.
Resolved -
This incident has been resolved.
Oct 20, 02:21 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Oct 18, 21:16 EDT
Investigating -
We have identified an issue affecting the Catchpoint portal. While users may experience difficulties accessing it, our team is actively investigating the issue.
Oct 18, 20:45 EDT
Completed -
The scheduled maintenance has been completed.
Oct 15, 16:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 12:00 EDT
Scheduled -
Our next release, Halo, will roll out on Wednesday, Oct 15, at 12:00 PM ET.
The Catchpoint Portal (portal.catchpoint.com) will continue to be available throughout the rollout, and your tests will continue to run and collect data. During this time, you might encounter the following:
- Individual clients will have a brief time (about 3-5 minutes) where alerts and charts will be inaccessible or delayed while we upgrade our applications.
- The REST API could experience a short downtime of up to 15 minutes. The Alert and Test Data Webhooks will continue to operate throughout the rollout.
During the rollout, support tickets may still be filed via the Help Center or email to support@catchpoint.com.
Oct 8, 16:18 EDT